Case Study
Healthcare Provider
Discover how Cassie helped achieve compliant communication for top US cancer care provider
Compliant communication for top US cancer care provider
Patient records
Regional campus locations
Average monthly web visits
Their challenge
- Fragmented communication disrupting patient experiences
- Collecting data across a number of different systems
- Compliance risks alongside misaligned messages with no centralized source of truth
Our solution
With an ongoing goal to be the world’s leading authority on cancer, our client now has a centralized consent database to effectively communicate with both patients and potential patients with confidence. Cassie has ensured that their digital platforms are compliantly collecting consent, whether it’s via cookie management or communication preferences, across the entire patient journey.
Platform features implemented
Transforming chronic care communications – A guide to centralized consent
Effective communication is integral for chronic care centers but legacy systems and disparate technology stacks present challenges.
In this guide, we look at:
- Overview of the importance of effective communication in chronic care
- The role of centralized consent in improving chronic care communication
- Centralized consent: A solution overview
- 6 steps to implement centralized consent