Stakeholder Management Tool

SMART is the only stakeholder engagement platform that allows you to view and track engagement at the organisation and individual level, enabling effective and cost-efficient relationship building. Utilised by central ministerial government departments both in the UK and abroad.

Compliance

Automatic stakeholder update process, allowing stakeholders to manage their relationship with you.

Web engagement

Build web forms to identify and research new stakeholders with no HTML knowledge required.

Cloud Service

In partnership with AWS, SMART operates on the cloud providing a scalable, resilient and reliable service.

Rapid set up

There is no installation requirement on the client side at all, just a working web connection and either a Chrome, Firefox or Safari web browser.

User friendly

No technical knowledge is necessary at all to use SMART. The programme is suitable for all levels of computer knowledge.

Expert help

SMART has an integral help and support system, so you don’t have to leave the system to get help, look at FAQs or previous support. An integrated help manual provides comprehensive information about all of SMART’s functionalities.

Stakeholder Selection

SMART has a unique “no SQL required” data selection tool. Users can quickly make data selections by business unit, tags, recency, geo or organisation. Selections can be saved and re-used.

Tagging Function

Any tags that you use frequently in SMART can be added to the unique ‘My Tags’ function. You can drag any tag you see to your SMART list and you can drill down and view or select any of the stakeholders attached to those tags.

Event Planner

Event invitations can be sent directly from SMART and responses are tracked as soon as the recipient clicks to accept or reject the invite. You can publish reports based on the responses of the stakeholders.