Platform
Consent Management Platform
Cassie is an advanced Consent Management Platform that empowers organizations to respect user preferences, build lasting relationships, and ensure compliance with evolving privacy regulations.
Identify and verify customers with confidence
Cassie, our consent management solution, can identify more of your customers than other consent management platforms because it uses multiple additional identifiers and processes to match, group and assign personas to customers alongside the powerful Identity Service add-on. Combined, you can achieve:
Stronger marketing analytics
As you’re able to track customer journeys and attribution accurately, without depending on third-party cookies
Better customer service
As you can deliver the content and communications customers want, however they choose to connect with you
A single source of truth
Across all of your tech stacks, all instantly updated and applied
Recognized by Gartner® as a Consent Management leader
Recognized by leading analysts such as Gartner® and KuppingerCole, Cassie is the highest-performing Consent Management Platform on the market in terms of configurability, flexibility and speed.
‘’Fully customizable, Cassie has developed a deep and rich feature set across all four service categories, especially where integration is concerned, equally handling data from legacy systems through data loader functions and complex CRM APIs.’’
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Cassie’s Consent Manager features:
Global compliance
Avoid regulatory fines with Cassie: the configurable CMP capable of handling high volume, complex data in real-time
Centralized consent
Connect consent across your technology stack with APIs to distribute user preferences in real-time across downstream systems
Cookie consent manager
Build multiple cookie banners to meet different legislations with advanced features like Identity Service to protect attribution
Comprehensive data management
Export all data on your terms, complete audits via RoPA and automate DSARs at scale with tools developed to streamline efficiencies
Learn how our consent management platform can support your role
Compatible with all your tech stacks:
Centralize consent management with Cassie:
Enhance your consent management strategy with:
Flexible data model and data subject structure
Cassie, our consent management platform, enables you to structure data subjects with complete flexibility, enabling unlimited metadata and key-value pairs so that you can store any additional data you want against their consent. You can see exactly what a data subject has consented to share and who they’ve consented to share it with, with limitless configurability for any industry or data scenario.
Advanced Matching & Grouping rules ensure consent data consistency with the ability to identify user profiles across domains, devices and platforms . You can create multiple profiles per individual and attach relationships between data subjects, for example, a patient and a carer, to deliver more targeted communications and digital experiences.
The power of granular preference data for marketing teams
Cassie, our consent management software, combines powerful identification methods, real-time integrations with your tech stack, and the collection of granular customer preferences to enable businesses to deliver personalized customer experiences at scale.
From what channel they’d like to be contact on or topics they’re interested in, to more custom preferences like what type of car they like or where they’d like to go on holiday, you can use Cassie to capture preferences in more detail so you can compliantly build your first-party data strategy.
Customers can make their own choices via the Preference Center , customizable to fit your brand, or via embedded widgets and custom page links. Your support team can instantly fulfill DSARs within the Customer Service Portal . Streamline efficiencies and improve the user experience from one platform.
Global language support
Our CMP is equipped to support multiple languages, including all the official languages that are covered by the GDPR. Each visitor will automatically see the consent text in their preferred language.
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Consent Management solution considerations
To build or not to build your own consent management platform in-house?
When considering whether to build or procure a consent management solution, three main factors must be carefully weighed:
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The complexity of compliance regulations such as GDPR and CCPA demands a system that ensures accurate consent capture and management
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Building an in-house solution requires significant resources in terms of time, expertise, and ongoing maintenance to keep pace with evolving regulations
3
External solutions often offer specialized features, such as consent preference centers and granular consent controls, that may be challenging to develop internally.
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Consent Management FAQs
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Why is consent management so important?
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Consent Management is an essential part of digital marketing, as it provides customers with the control to shape their own data privacy.
Our consent management solution helps organization across several industries comply with key legislations such as GDPR and CCPA , which require organizations to obtain valid and explicit consent from users before collecting and using their personal data for certain purposes.
Effective Consent Management enables organizations to build trust and transparency with customers by providing them with more control over their data collection. In addition, it can help drive business growth, as having a clear consent process in place allows companies to collect more accurate customer data that can be used to develop targeted campaigns and personalized experiences .
Ultimately, Consent Management is essential for ensuring customer privacy and compliance with key regulations. Without it, businesses risk running into legal issues and damaging customer trust
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What are the key components of a consent management system?
- A consent management system typically includes features such as consent collection mechanisms, granular consent options, consent records storage, user preferences management, consent withdrawal mechanisms, and reporting capabilities.
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How should organizations obtain valid consent from users?
- Valid consent should be obtained through clear and specific language, informed of the purposes of data processing, and provided on an opt-in basis. It should be freely given, easily withdrawable, and documented for future reference.
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How long should organizations retain consent records?
- Organizations should retain consent records for as long as necessary to demonstrate compliance with privacy regulations. The specific retention period may vary depending on the applicable laws and the organization's internal policies.
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Can consent be revoked by individuals?
- Yes, individuals have the right to revoke their consent at any time. Organizations should provide accessible and straightforward mechanisms for individuals to withdraw their consent and promptly honor such requests
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How can organizations ensure ongoing compliance with consent management?
- Organizations should regularly review and update their consent management processes to align with changing privacy regulations. This includes staying informed about legal requirements, maintaining accurate consent records, and responding promptly to user preferences and consent withdrawal requests.
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What is a Consent Management Platform?
- A Consent Management Platform (CMP) is a software solution that facilitates the collection, storage, and management of user consent preferences for data processing activities.
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Do I need a consent management platform?
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Yes, incorporating a consent management platform is crucial not only for meeting regulatory requirements but also for enabling transparency and trust with your audience regarding their data usage preferences and privacy rights.
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Are there any alternatives to consent for data processing?
- Organizations may sometimes rely on other lawful bases for data processing, such as fulfilling a contract, legal obligations, legitimate interests, or public interest. However, consent management is often considered the most reliable and transparent basis for processing personal data, especially for activities that require explicit consent under privacy regulations.
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Does a CMP support Google Consent Mode v2?
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Google offers a list of CMP's that provide a solution to Google Consent Mode v2 which Cassie is on. Cassie is preconfigured, so it seamlessly integrates with Google’s advertising platforms while meeting the requirements of Google Consent Mode v2 and TCF 2.2.
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How does a consent management platform work?
- A consent management platform collects, stores, and manages user consents, ensuring compliance with privacy laws. It integrates with existing systems to synchronize consent data and provides tools for compliance and reporting.