Website terms and conditions of use

  1. About our Terms

    1. These Terms explain how you may use this website (the Site) which is provided by us free of charge.
    2. References in these Terms to the Site includes the following website: www.syrenis.com and all associated web pages.
    3. You should read these Terms carefully before using the Site.
    4. By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.
    5. If you do not agree with or accept any of these Terms, you should stop using the Site immediately.
    6. If you have any questions about the Site, please contact us by:
      • e-mail support@syrenis.com Monday to Friday: 8.30am to 5.30pm, or
      • telephone +44 (0)1928 622 302 Monday to Friday. We may record calls for quality and training purposes.
    7. Definitions
      Contentmeans any text, images, video, audio or other multimedia content, software or other information or material submitted to or published on the Site;
      Termsmeans these terms and conditions of use as updated from time to time under clause 10;
      Unwanted Submissionhas the meaning given to it in clause 4.1;
      Acceptable use policymeans the policy which governs your permitted use of the Site;
      Cookie policymeans the policy which governs how we use cookies in the Site;
      Privacy policymeans the policy which governs how we process any personal data collected from you;
      Sitehas the meaning given to it in clause 1.1;
      We, us and ourhas the meaning given to it in clause 1.1;
      Sitemeans Syrenis Limited, company registration number 3952704 and the registered office of which is at Vanguard House, Sci Tech Daresbury, Warrington, WA4 4AB; and
      You or yourmeans the person accessing or using the Site or its Content.
    8. Your use of the Site means that you must also comply with our Acceptable use policy, our Privacy policy and our Cookie policy, where applicable.
  2. Using the Site

    1. The Site is for your general information and use only.
    2. You agree that you are solely responsible for:
      1. all costs and expenses that you may incur in relation to your use of the Site; and
      2. keeping your password and other account details confidential.
    3. The Site is intended for use only by those who can access it from within the UK. If you choose to access the Site from locations outside the UK, you are responsible for compliance with local laws where they are applicable.
    4. We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us at support@syrenis.com.
    5. We may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.
  3. Ownership, use and intellectual property rights

    1. This Site and all intellectual property rights in it, including but not limited to any Content, are owned by us. Intellectual property rights means rights such as: copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We reserve all of our rights regarding any intellectual property in connection with these Terms. This means, for example, that we remain owners of them and are free to use them as we see fit.
    2. Nothing in these Terms grants you any legal rights within the Site other than as necessary to enable you to access the Site. You agree not to adjust, to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.
    3. Trademarks: Data Interlace, Yodata, Syrenis, The Preference Centre and Smart are our trademarks. Other trademarks and trade names may also be used on this Site. The use of any trademarks on the Site is strictly prohibited unless you have our prior written permission.
  4. Submitting information to the Site

    1. While we try to make sure that the Site is secure, we cannot guarantee the security of any information that you supply to us and therefore we cannot guarantee that it will be kept confidential. For that reason, you should not let us have any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive or valuable (Unwanted Submissions). While we value your feedback, you agree not to submit any Unwanted Submissions.
    2. We may use any Unwanted Submissions as we see reasonably fit on a free-of-charge basis (bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive or valuable because we do not monitor the Site to check for these matters). Therefore, we will not be legally responsible for keeping any Unwanted Submissions confidential nor will we be legally responsible to you or anybody else for any use of such Unwanted Submissions.
  5. Accuracy of information and availability of the Site

    1. While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site is at your own risk.
    2. We may suspend or terminate operation of the Site at any time as we see fit.
    3. Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You acknowledge that such Content may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    4. Your use of any Content on the Site is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available throughout this website meet your specific requirements.
    5. While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.
  6. Hyperlinks and third party sites

    1. The Site may contain hyperlinks or references to third party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party's website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.
  7. Limitation on our liability

    1. Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for any:
      1. losses that:
        • were not foreseeable to you and us when these Terms were formed; or
        • that were not caused by any breach on our part
      2. business losses; and
      3. losses to non-consumers.
  8. Events beyond our control

    1. We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.
  9. Rights of third parties

    1. No one other than a party to these Terms has any right to enforce any of these Terms.
  10. Variation

    1. These Terms are dated 24 April 2018. No changes to these Terms are valid or have any effect unless agreed by us in writing. We reserve the right to vary these Terms from time to time. Our updated terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.
  11. Disputes

    1. We will try to resolve any disputes with you quickly and efficiently.
    2. If you are unhappy with us, please contact us as soon as possible.
    3. If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.
    4. Relevant United Kingdom law will apply to these Terms.